Tag Archive for Technology

Robert Deignan: Fulfilling the Role of Marketing Advisor to the SaaS Industry

Robert Deignan is a man who remained both persistent and diligent in his entrepreneurial pursuits to inevitably become CEO of his own IT company ATS Digital Services. In doing so, not only did he acquire notability for being one of the leading tech experts in customer service applications, but his company too obtained success for dominating the industry with its customer support tactics. Being that he has demonstrated the ability to effectively launch, oversee, and maintain the viability of a global business, he has assumed the responsibility of advising inspiring entrepreneurs and companies alike with critical intel.

 

When it comes to effectively managing the success of SaaS companies, Deignan mentions that the key lies within the marketing tool of investing in quality customer service. For SaaS companies, building company value through the execution of first-rate customer service is the most reliable method for maintaining long-term relationships with customers. Being that SaaS companies don’t market tangible products, Deignan advises that the offering of premier customer service is an absolute necessity for allowing SaaS companies to grow their brand. Nevertheless, in doing so, Robert Deignan relates that SaaS companies should hire customer service reps that possess the unique capability of going above and beyond the standard protocol of solely resolving customer issues in order to brand the company as having a positive image.

 

Yet, to even be in the position to have a listening audience for advice on financial/business prosperity, Robert Deignan had to previously prove his business savvy intellect and leadership through his entrepreneurial endeavors. Born and raised in Fort Lauderdale, Florida, Deignan utilized his high school football scholarship to attend and graduate from Purdue University with a degree in Business Management. After graduating, Robert Deignan then continued playing football as he had done throughout high school. Only this time he played in the NFL from 1997-1998 for the NY Jets and the Miami Dolphins. However, after fulfilling his football passion, Deignan desired to pursue entrepreneurship and that’s when he started working on several business projects. He created Fanlink, Inc., worked as the Executive Vice President for iS3, and became co-founder and CEO of ATS Digital (globally affluent customer service tech company) in 2011.

https://www.linkedin.com/in/robert-deignan-6120b036

Who Is Robert Deigan?

Robert Deigan is co-founder and CEO of ATS Digital Services, LLC. He studied business management at Purdue University where he graduated in 1995. He is no stranger to starting businesses. He was also co-founder of Fanlink, Inc. ATS, also known as Advanced Tech Support, provides technical support services for consumers through call centers. ATS recently was certified by AppEsteem Corporation to give much needed support services to consumers for software applications.

What does ATS Digital Services provide? Well, they focus on fixing problems with technology. As we have become addicted to our technology, we have a great demand to fix it when problems occur. ATS can help you with digital data storage, mobile devices, home network or installation needs. Deignan wanted to create a climate for superior service and become an excellent service provider. That is one of the reasons why he pursued getting ATS certified by AppEsteem Corporation. A company must meet high standards and get input from government regulators, law enforcement, security companies, the software industry, call centers and consumer groups to be certified by AppEsteem.

Robert Deigan definitely loves helping clients fix their technology problems. But that is not the only thing that defines him. He also loves to fish. Robert Deigan helped contribute to a win for his team. In fact, Team Liquid recently came from behind on the last day of the tournament to win the 79th Sailfish Derby.

So, let’s sum up who is Robert Deigan. He is a young man who has a burning desire to create great companies, so you might say he is a serial entrepreneur. He has a desire to give excellent service. He wants to be among the best companies in his field of technology. You can see even when he is relaxing and fishing in a tournament that he has a very competitive spirit. He likes to win.

http://www.atsdigitalservices.com/